Cedarwel

Shipping & Returns

Customer care

Shipping & Returns

Everything about getting your order to your door — calmly, freely, and clearly explained.

Free shipping nationwide Delivered by Postex 60-day returns
Section 01

Shipping Policy

Shipping & Delivery

  • Orders typically ship within 1–3 business days.
  • Delivery to major cities — Karachi, Lahore, Islamabad, Faisalabad — usually takes 2–3 business days after dispatch.
  • For smaller cities and regional areas, delivery takes 3–6 business days after dispatch.
  • Standard shipping is completely free across Pakistan, with no minimum order.
  • We deliver through Postex, our trusted courier partner, for safe and secure handling.
Order placedConfirmed
DispatchedIn 1–3 days
At your doorDelivered
Major cities · arrives 2–3 days after dispatch
Regional areas · arrives 3–6 days after dispatch
Section 02

Return Policy

60
Day return window Take your time to decide. Counted from the day your package is delivered and received — so you can feel completely settled before you commit.

Eligibility

  • Your return must be initiated and posted back to our centre within 60 days of receiving your original order.
  • Items must be returned in strictly as-new condition — including original packaging, boxes, ribbons and protective wrapping.

How to start a return

  1. Open the contact formHead to our Contact Us page to begin.
  2. Share your detailsSubmit your email, order number, and your reason for the return.
  3. We'll guide you homeOur support team replies with authorised instructions and the return delivery address.

Still have a question?

Whether it's regional routing, a return, or anything in between — we're happy to help you sort it out.

Contact our team